Another great experience with Sullivan's. From the office to the service providers, always efficient and knowledgeable.
April 23, 2024

The amount of stress and money Tim saved me, I don't even have the words. A real throwback to how business used to be done.
April 23, 2024

Robert and his assistant did a very good job and hit "prompt/professional/personable" benchmarks. Very clear description of the problem, potential solutions, importance, and cost models which are very fair.
April 23, 2024

He has amazing customer service. Definitely recommend and he get the job done fast
April 21, 2024

Service techs were extremely professional and knowledgeable in servicing our water heater and heating and cooling system. Would not hesitate to recommend.
April 21, 2024

We were truly impressed by the company‘s professionalism. They were very accommodating with our special requests at the office, and sticked to the promised timeline. Chadwick and A.C. had a close look at our furnace and were amazing explaining everything from what we can do to service our unit, why certain parts are where they are, and how we can make improvements. Both of them were super patient and listed all the options we had to be able to make an educated decision about our furnace and HVAC. Overall we were very happy with the service from Sullivan and can only highly recommend them to everyone.
April 21, 2024

Desimond was excellent. Very professional and pleasant. I was running a little late to meet up with him. He said no problem worked on organizing his truck. He installed 2 new toilets, put my stove back in my kitchen. He moved my dining room table back in place, folded the sheets and towels I had down. He even hauled away the cardboard boxes that my floor installers left behind. He's one of the best???? My super hero????????
April 20, 2024

Tim handled as much as he could, very knowledgeable cool down to Earth tech, highly recommend
April 20, 2024

We appreciate Sullivan'service. When we have questions they give good explanations. Don was here for the first time. He was very professional and did a good job.
April 20, 2024

Jake and the team that he led did a great job on my sewer line replacement.
April 20, 2024

Tyler was timely and really made sure I understood. He was willing to talk with my husband and make sure we both were on the same page!
April 19, 2024

JB was extremely helpful and very nice. Would recommend him all the time
April 19, 2024

Staff members are always professional and helpful. Scheduling is very easy and they let you know every step of the way.
April 19, 2024

He was fast, professional and answered questions professionally without hesitation.
April 19, 2024

Keeshon was. Professional, explained what he was doing and gave me full report when done. He was friendly and even changed out the furnace fikter for me.
April 19, 2024

Very friendly and knowledgeable. Cleaned up everything. You would never even know they were here. Would recommend them to my friends.
April 19, 2024

My wife said that Tyler was VERY nice and professional. We will definitely continue using Silluvan Super Service in the future!!
April 18, 2024

Tyler and Ryan came to our home to give us estimates on plumbing repairs. They were very professional and super nice guys.
April 17, 2024

The technician Jacob showed up to clean out my main on my house only 3 hours after I called, very quickly set up and fixed the problem, fast and professional!
April 17, 2024

Sullivan Super Service was fantastic! Within an hour of calling Daniel was here and quickly got things taken care of with my boiler. Won’t hesitate to call them in the future!!!
April 16, 2024

Tyler did a wonderful job of installing new hot water tank. He is very thorough and does his job well. Did very good job with cleanup too.
April 15, 2024

JB was nice and explained everything in good detail. Great service!!! Very nice guy. Jake was amazing and so very good at the job. His answers to questions were answered professionally and detailed! I would highly recommend this company and these guys!!!!
April 15, 2024

5 STARS - AMAZING COMPANY - I will be calling for all future plumbing needs. Garage was flooding due to floor drain not working and immense amounts of rainwater entering through the foundation walls. I found Sullivan Super Service on Google and decided to call around 7am. I was promptly called back within 15 mins and given a really good idea of how the day would go if I wanted to use their service. On one of the busiest days due to weather they had a tech, Jordan Coleman, out to my house by 9am. He was able to clear the drain and even was kind enough to verbally map out my plumbing to help me understand where problem areas could arise. He also informed me about a process that can be done to help old cast iron p-traps be "renewed" to plastic to prevent future clogs. He was kind, patient, and a pleasure to work with. I need some outside line work done soon and I will definitely be calling Sullivan and asking for Jordan if I can! Thank you so so much Jordan for providing relief in the most timely manner after a long night of vacuuming water. 5 out of 5 stars!
April 14, 2024

I am pleased with every worker that has come to my home. Trust me when I say I have seen my fair share. Have been dealing with burst pipes, water leaks etc. Sullivan has been the saving grace in all of this.
April 13, 2024

Jack arrived on time. He, was Personable, Competent, worked quickly, & kept all work areas clean. He answered all of my questions without hesitation, which made me feel that he was very trustworthy. I am very pleased with his service.
April 13, 2024

The technicians were knowledgeable they installed our boiler in a few hours and it is perfect
April 13, 2024

On 09 Apr 2024, Mark and Mustafa performed the seasonal check on our heating and cooling systems. They were professional, thorough, and efficient. They gave us some options regarding ventilation duct cleaning, one of which we will probably pursue.
April 12, 2024

Mr. Hicks was wonderful. He was personable and he went out of his way to offer a thorough explanation!
April 12, 2024

Jordan was very helpful, was in and out super fast getting my sewer mainline unclogged helped me learn something about my house I didn’t know about and how to better maintain it in the future. I will definitely be using them in the future!
April 11, 2024

It was such a pleasure to meet Joe and JB So professional and explained everything to me. I will definitely request JP again .
April 11, 2024

hey were punctual knowledgeable and did the job exceptionally well cleaning up behind themselves entering with coverings with their feet totally satisfied.
April 11, 2024

Keeshon was very thorough, professional, friendly, and knowledgeable. He cleaned our furnace and made sure there were no other issues.
April 11, 2024

Technician explained the servicing clearly & answered any questions I asked. Very professional demeanor.
April 11, 2024

Superior service! Extremely helpful Joe. Thanks!!
April 11, 2024

Nick was knowledgeable also a hard worker and provided excellent customer service
April 11, 2024

Nick was the plumber that came and fix all my issues Very nice professional things where done in a timely manner
April 11, 2024

I found tech super professional and knowledgeable and friendly.He answered every question i asked.I ask him to show me how too light the water heating he said no problem.
April 10, 2024

Patrick came right on time today to check our ac system.and get it ready for the warm weather. Sullivan is always on top of things. They remind me when service is due and keeps everything working perfectly. Patrick and all the service staff at Sullivan are knowledgeable, courteous and friendly!
April 10, 2024

Love Sullivan! Great, professional techs who take the time to explain evertything, never an oversell, very courteous. Always on time. Easy to schedule. Great company all around, we've recommended to many and they have been pleased as well. Thanks!
April 10, 2024

Sullivan has always been extremely responsive to our needs. Keeshon was awesome! Their people are always knowledgeable, , friendly, and quick to respond.
April 10, 2024

He was knowledgeable and had awesome customer service!!!!
April 10, 2024

Skilled, professional service. I've used Sullivan for 20 years and they have always provided excellent service.
April 10, 2024

Sullivan's tech Jordan C. was very good at diagnosing the issues. He was upfront and what steps were needed next. Helping with other contacts to help complete the job.. Differently would recommend.
April 9, 2024

Chad and Lucas did an excellent and thorough job of maintaining my HVAC system. They fixed all the leaks and identified was in which the system could function more efficiently.
April 9, 2024

Always thoughtful and.courteous and on time. They answer questions if you have any.
April 9, 2024

My experience with my furnace technician Bob was very good. He was very professional and courteous. The inspection itself went very well with no problems with the furnace or the thermostat. He even went so far as to change out the filter. I am very appreciative of the gold star service Sullivan super service provides.
April 9, 2024

Sullivan Super Service provided excellent service.Tyler my technician was informative and explained any questions I may have had.I will definitely be using them in the future and would highly recommend them.
April 9, 2024

I needed someone to provide a quick quote for a project and Mark and his team were able to come the next day. He was very professional, answered my questions and provided suggestions.
April 8, 2024

Tim Prodanovich was perfectly professional, communicative, and polite.
April 8, 2024

Ryan Sapos and Richard were an excellent pair: on time, efficient, courteous and affable. Great combo. Great work.
April 8, 2024

Chad was awesome! I’m always impressed with your technicians and how helpful, friendly and polite they are.
April 7, 2024

Very satisfied with the professionalism of our Sullivan guy. Mark was terrific!
April 7, 2024

The overall experience was great. The initial call was answered properly, and the service technician came within the hour. The technician was friendly informative very helpful. However the issue is I called back to the main line around 12 PM, 1 PM and 2 PM and no one answered the phone. I left a voicemail and never heard back from them the rest of the day. they need to work on someone being available to answer the phones during prime time for questions and billing.
April 6, 2024

Chadwick & Sullivan did an excellent job! Very professional, prompt & outstanding servicr
April 5, 2024

I have used Sullivan Super Service for over 15 years and they have done lots of work for me. I am very satisfied with the Sullivan Super Service Plan...it saves me money in the end ! Bob Anderson is the consummate professional, and always knows what the problem is. I would never use another company as Sullivan Super Service is the best !!
April 4, 2024

Tyler Churchfield was the technician that came to do the Spring Checkup. He did a fine job, was upbeat, professional and respectful at all times. Showed respect for the property and equipment. Easy to ask questions and eager to provide any help. I have always had good experiences with personnel of Sullivan Super Service.
April 4, 2024

Thank you for sending Bob and AC! They took care of the problems and now my boiler is working correctly and I have hot water.
April 3, 2024

Joe did a great job in fixing the valve so that a new dishwasher can be installed. He was very professional and got the job done quickly. I appreciate the short notice I gave and Sullivan's quick response.
April 2, 2024

Glenn Reis is great at his craft. Knowledgeable, thorough & confident in what products he represents. We made our large heating & a/c purchase during his visit & his on-the-spot, fair estimate easily closed the sale for us. Easy to understand & no pressure sales were exactly what we wanted. The installation was completed in less than 24 hours from the initial meeting. That’s Super Service for sure! The installation crew was friendly, efficient & worked hard for us. We are appreciative that this all went so smoothly.
April 2, 2024

Keeshon was very professional and efficient. Excellent service experience today
April 1, 2024

They were neat, efficient, and very professional.But the cost of the service was at the highest end of the spectrum.
April 1, 2024

I've had consistently had good experiences with Sullivan Super Service. I am very, very rarely one to sign up for service plans but I did so with Sullivan and certainly feel I'm getting my money's worth.
April 1, 2024

Reshan Hicks was great. Glad he was out service teck. Good worker, quality work.
April 1, 2024

Yes. Very good. But I would like to know how many pinholes were dealing with. The VA has diagnosed me with a cognitive impairment and as a nurse of 50 years I can attribute this to carbon monoxide poisoning as it did not have occurred before I moved into this house. Please let me know if we could determine how much carbon monoxide is leaking, and how severe it is.
March 31, 2024

Great work done. Explained everything they were going to to and showed us how they would complete the task. Kept us updated and answered all the questions we had.
March 31, 2024

It was a good experience.
March 30, 2024

Excellent Service !! He took the time to explain everything in great detail ! I’m happy I contacted them for service .
March 30, 2024

Tried another company and was the worst decision we made. Sullivan has always been professional, courteous, and very thorough. Don’t settle for anyone else.
March 29, 2024

Ryan arrived promptly for my semi annual furnace checkup. All distancing precautions were taken. He checked out the furnace, found no issues and replaced the filter.
March 28, 2024

Knowledgeable, kind, professional, patient, clean, efficient. Very impressed , great service. Highly recommend them
March 27, 2024

Nick was excellently . He had our new faucet installed in a short period of time. I have been a customer of Sullivans for years, and will co time to call the when a plumbing need arises.
March 26, 2024

Patrick Did a great job. Took care of the problem in a timely manner and got things up and running in no time. Checked everything out and made a few suggestions. No pressure Excellent service.
March 26, 2024

Mark was amazing ! And Jude was too. Polite, efficient. Knew what what the problem was almost immediately. I’ve asked them back for additional work that needs done. I LOVE Sullivan Super Service.. I wouldn’t recommend any other company!!!
March 25, 2024

Tyler of Sullivan Super Service is amazing! He is courteous and efficient. I was very satisfied with Tyler’s performance and will recommend him enthusiastically to everyone!
March 24, 2024

Always great service and not condescending when explaining what's going on or needs to be fixed. I like that I'm given multiple options for fixes usually.
March 24, 2024

Work recently performed needed to be adjusted. Jack did a great job and worked efficiently to get it done. Everything was tested and he did not leave until he was satisfied. Thank you for being so efficient and understanding. Very satisfied. Back ti do the Spring HVAC check in March 2024. Tyler did an excellent job and in fact fixed a loose wire for the thermostat that was giving mr a slight issue. All is well and everything is working well. Thanks again.
March 24, 2024

Sullivan technicians are the best. This is the second time I have used their services and they have exceeded my expectation by 100 percent!
March 24, 2024

Keeshon was prompt and efficient. He was respectful of the space, and put everything back when he was finished.
March 23, 2024

Pat was on time The service let me know when he was coming did a good job and very professional
March 22, 2024

I am very satisfied with a job well done. I would recommend Sullivan to anyone looking for heating and AC work.
March 21, 2024

The team was very thorough and helpful in explaining everything. They were efficient and clean. They did an excellent job.
March 20, 2024

Excellent, friendly service. I will definitely use them again.
March 19, 2024

Great customer service. Quick response to problems which were detected.
March 18, 2024

Always great service with Sullivan. The technicians were excellent and very professional, and willing to got that extra mile to troubleshoot my issues. Also, they were very nice, friendly and trustworthy. Highly satisfied customer!
March 17, 2024

Best, most efficient, expert service! Would never call anyone else!
March 16, 2024

Great experience! This was my third experience with Sullivan's. Very professional and competent. I'm happy with the service I received. ????
March 15, 2024

Very professional, very kind, very informative as to what the issue was and how to solve it. I was very impressed
March 13, 2024

Zach diagnosed the problem with our new furnace after careful testing and inspection. Our furnace now is operating correctly.
March 12, 2024

We have had several service calls to Sullivan and are always pleased. This current service involves replacement of a basement water pipe which is very costly. They are able to start the work in three days and the scope of work includes replacement of the excavated sidewalks which means we don't have to get more estimates for that.
March 11, 2024

JB Loughney ad his helper did a good job. They could not get all the way down the line but they told me what to watch for and when it’s time to them. Thanks, John. ????
March 10, 2024

Mark and his helper did a very professional job, they were very polite and courteous and cleaned up. The job looked great. Thank You both for the great job. John
March 9, 2024

Service was fast and efficient. Jack solved two problems in one visit. I highly recommend him and Sullivan Plumbing.
March 8, 2024

Great service. Can be expensive. I like the company. Their labor & parts prices are high. Quoted $1000. Parts in home depot cost $300. Not adding up
March 7, 2024

All of our experiences have been great with this company along with their professional technicians. Very knowledgeable and they explain the work they did. Highly recommend this company!
March 7, 2024

Ben and Don were very professional and knowledgeable. While the news about our old furnace was not good, they did a great job explaining the problems and identifying options for proceeding.
March 7, 2024

We needed our furnace and air conditioner serviced for the summer. The work was done very professionally.
March 6, 2024

We have had Sullivan out to our house a few times for plumbing repairs and HVAC maintenance and they are always fast, professional, and polite. Would definitely recommend.
March 5, 2024

Repair didn't work first time, still dripped,Then I realized the Kohler products we put in years ago we guaranteed for life. .Kohler sent me new internal parts and Ryan stood behind Sullivan guarantee and stopped the leak.Very happy without additional charges. Would use Sullivan in the future and recommend. Also compliments to Kat and Brad for their office support and reassurance
March 5, 2024

I would recommend Sullivan plumbing for any of your plumbing needs. Had a backflow installed by Joe. He is great! Very polite and efficient. I will be calling back for all my plumbing needs.
March 4, 2024

Desimond was great! Couldn’t have asked for a better experience
March 4, 2024

Tim Prodanovich is very professional and experienced in his field of work. The experience was above excellent and Tim represented the Sullivan Company with great expertise. The workers and their work ethics are outstanding. Thank you Sullivan Super Service for a job well done.
March 4, 2024

Reliable. Prompt. Problem solved and gave us options. Replaced old hot and cold waterlines and valves. Repaired our leaking kitchen sink. ????
March 4, 2024

Tyler was very knowledgeable and professional. Was able to quickly fix a small issue with the air conditioning unit and made a recommendation pertaining to the water heater. Made our investment with Sullivan worthwhile.
March 3, 2024

Extremely professional and knowledgeable. He was very quick and efficient. One of the best experiences I’ve had since becoming young home owners !!
March 3, 2024

Tim was very polite, very helpful with helping to solve our problem. I would recommend them definitely.
March 3, 2024

Woke up to a cold house this morning on the coldest day yet, was referred to Sullivan Super Service from my neighbor who was very satisfied with their work. I called very early, left a message , and received a call back within 1 hour from a very friendly lady Sarah. She was so kind and assured me that due to my issue of no heat, she would try and get a tech out ASAP. I was notified about 2 hrs later that a tech would be at my home in 1/2 hr. Service Technicain Chadwick Hermeyer and Tech James were right on time and got right to resolving the issue. I was so impressed and appreciative with the extra time & effort that they both put into making sure my furnance was safe and in good working order. They were both amazing; professional, polite, and with much patience, they took the time to explain to me what was causing the problem. It was because of these skilled employees that I have elected to sign up for one of the Service Plans to stay up to date on maintenance and seasonal check ups with my Heating & Cooling systems. Kudos &Thank You for a job well done. A very happy & warm customer, Karen Heller - Munhall PA
March 3, 2024

Jb and his coworker was nice and knowledgeable came got the job done price was reasonable
March 2, 2024

Jordan did a great job. Took the time to explain to me what they were doing. Couldn't be happier. Will definitely use them again.
March 2, 2024

Ryan was very personable. Explained his work as he installed items. Shared pros and cons of different brand names. Was fair. Shared how they could pick up item for easy transport to my home.
March 2, 2024

Tyler was extremely thorough and explained everything so I would understand. He did not try to push any work he just outlined and explained the areas where it would be to my benefit and to the benefit of the equipment to have certain items replaced or cleaned. I also have confidence with the company and all their technicians that the future work I will be scheduling will be done in an expert fashion. I have never not been satisfied with anybody who works for Sullivan. The schedulers on the phone are amazing and I always get notified when the technician is on the way and an approximation of their arrival time. Overall you cannot go wrong with this company!
March 1, 2024

Pat W. was very professional & informative in resolving leakage in a furnace duct & getting my humidifier fixed. Very courteous.
March 1, 2024

Bob & Ty were great. very informative and thorough. Helped me diagnose the issue with my system and come up with some options quickly. Thanks!
February 28, 2024

Sullivan was out the week before to open up a sewer drain. They noted that the drain line should be replaced and provided an estimate. A week later, the sewer clogged again. Sullivan provided next day service and provided another estimate for less than full line replacement.
February 28, 2024

JB was a true pro. Diagnosed the problem and took care of it quickly. I highly recommend him and Sullivan.
February 28, 2024

Sullivan was great for a sewer pipe replacement project we had. Very professional and did a careful and thorough job and even moved a cabinet full of china. Cleaned up after the jov and was polite and professional. Even though the project was more extensive, still only charged me what they quoted. Would definitely use them again.
February 28, 2024

Tim Prodanovich is without-a-doubt one of the best people I’ve ever worked with. Super-patient explaining the work that was to be done. We were very comfortable proceeding with his recommendation. I cannot recommend him more highly. A+++.
February 27, 2024

Provided recommendation what to do for our water connections etc they were on time
February 27, 2024

Awesome response time and great service...highly recommend Tyler for all future HVAC needs!!
February 27, 2024

Scott and another man came to my house. They were very nice. Scott have me a lot of information. I am very glad I called your company. They snaked out my sewer line and showed me the inside of the sewer.
February 27, 2024

Professional detailed and kind
February 27, 2024

I have used them before and always had a good experience. My boiler died and it won't be cheap to replace but I know we are in good hands. UPDATE: The boiler is in. The crew was wonderful. Chris was so funny. They all worked hard to get the old one out and the new one in though a trap door in a porch.
February 27, 2024

No surprises professional work done in a timely manner. Ross and his team replaced two old A/C and Heating systems. He checked that the estimated equipment was correct. The installation process included work in the crawlspace area as well as the basement and outside A/C units.
February 26, 2024

Quick service and great communication! They were our second opinion and we were happy to go with them!
February 26, 2024

Our service personnel were very professional and provided quality service on short notice.
February 26, 2024

Had another copper pipe spring a leak in our basement. Jack and his apprentice worked to replace PEX piping. They were friendly, efficient and answered all my questions. Would definitely use Jack and Sullivan Super Service in the future.
February 26, 2024

Tim was awesome. He was through and very professional. He is the reason I would stay with this company.
February 25, 2024

Had a furnace issue. Didn't know who to call. I remember their big yellow trucks lol. From my phone call till the time tech left ( and he had to go for parts) was only 3 hours. Outstanding friendly service!
February 25, 2024

Detailed estimate for new heat exchange system. But not competitive. Definitely attracted to 10 yr guarantee
February 25, 2024

Very nice and professional techs. They was on time for msy appointment. They wore mass and shoes covered. Answers all my questions. Did a great job…
February 25, 2024

I would recommend this company. Very nice and fair to work with
February 24, 2024

Very polite and knowledgeable. Answered all the questions my wife had. Diagnosed the problem right away and told us what are options was about fixing it. Never tried to get us to go with the most expensive way. Was on time both days that he was here. They got our business from here on out. I will recommend them to everyone I know.
February 24, 2024

They were efficient, friendly and very thorough!
February 24, 2024

Nick was straight to the point and honest. He was professional and informative. Thank you.
February 24, 2024

He arrived punctually and was very polite. He shared his expertise and gave us some preventative advice. He was very thorough. Thank you!
February 23, 2024

Nick was so good in analyzing our situation. With the aid of the sewer cam, we came up with a solution to the problem. Nick is polite, well versed, and helped us out of a complex problem. The service call cost was very reasonable! Thanks, Sullivan Super Service.
February 23, 2024

Showed up as scheduled, worked quick and clean, seems fine! Some confusion with which phone number leads to which person, but other than that, very satisfied.
February 23, 2024

Tyler did great work and was honest with me with all maintenance recommendations. Highly recommend to anyone with heating/cooling needs.
February 23, 2024

Great service. Very knowledgeable and polite.
February 22, 2024

Nick Gibson was fantastic. Hes a well respectful young and. He was her on time always with a smile on his face. He explained to me what he was going to do and went to work. Finished the job in a timely fashion. Job turned out great. Would recommend for any future jobs. Sullivan is a great company. They are my one for any future needs. Vince Fischetti
February 22, 2024

I called last evening to leave a message as we had the gas company out who detected a leak in our basement. Sullivan called me first thing this morning to schedule and by 11:30, Rashad (forgive me for any spelling errors) and another gentleman (I am so bad with names but he was so nice) were here. They had the gas line in question repaired in less than an hour and left everything looking brand new. They also recommended but in no way pushed additional services. Pricing seemed fair to me but I have zero sense of what anything costs so no complaints there. Making sure our gas lines are safe with a 6 month old is pretty priceless. Highly recommend these guys and will call again for future services.
February 22, 2024

I had Ben out to my house for a water line issue. He was thorough and considerate with the demo required to access the problem. He gave great recommendations and outlining my options. He was great. Cheers, Ben!
February 22, 2024

Tim listened well, was very clear, and explained things well.
February 21, 2024

He was the best of the best. We t over my furnace with a fine tooth comb and made sure it was in proper working order. I was told by another heating company that I needed a new furnace and they turned off my furnace. For 2 months I froze with my floor heaters and my duq lite bit was $800.00 for 2 months. I will spread the word how efficient, knowledgeable, and professional Sullivan is!!!!! Thank God I called sullivan!! Thank U!!!!!!!
February 21, 2024

Jordan Coleman was very prompt, knowledgeable and courteous. He was unable to solve our problem but gave us advice as to how to make it through until we can financially afford the repair. They also did as promised and didn't charge us for the visit as they were unable to repair it at this time. We will definitely refer Sullivan to others.
February 21, 2024

Patrick W. Was professional, friendly and work ethic was above and beyond to complete the jobs. He was amazing! Thank you for sending the right man for the job!
February 21, 2024

Patrick was an exceptional technician who was not only grounded and approachable but also highly skilled. He swiftly addressed my issue and kindly provided a couple quotes for future projects I'm considering. I truly couldn't suggest a better person for the job!
February 20, 2024

JB is an excellent tech. He explained what he was doing along the way and left everything neat and clean when he was done.
February 20, 2024

Mark was a great guy! He made me laugh when I was nervous (I’m always nervous)…he made me feel like he was really looking out for me. I was watching a friends dog when he came and I had an important phone call to take…he spent the time to entertain and pet the puppy…he gave me estimates, he educated me…he was professional…but the very best thing is he fixed the issue I was having the same day…I had no heat and was getting pretty cold, they were able to send someone out within four hours of calling…this company does a great job of who they employ and who they have to represent their company…I highly recommend Sullivan and Mark for your heating needs…what a great experience…no question their number is saved for me…I’m also a very skeptical and untrusting person, and within minutes I trusted Mark and believed that he was there for my benefit not his…100% good company
February 20, 2024

Had a smell of gas or exhaust by our furnace and water heater. They checked all around and found a loose exhaust pipe fitting. Great work! Very professional! If you have an issue, call these guys!!!
February 20, 2024

Excellant work, clean and efficient people. Came in a short time.
February 19, 2024

The man explained my situation concerning my furnace.
February 19, 2024

Ben V -- Tyler and the entirety of the Super Sullivan Team were (are) incredibly helpful... responsive, relatable, reliable and ready to do the work. A happy Repeat Customer.
February 19, 2024

Keeshon did a routine check-up on the new furnace Sullivan Super Service installed for me a few months ago, and then also addressed a minor issue I was having with the condensate pump. He was very thorough with his work, and he answered all the questions I had for him. He also provided some much appreciated advice regarding how to keep my new furnace running at peak efficiency. Job well done, Keeshon!
February 19, 2024

Appreciate Tyler taking the time to answer my questions.
February 18, 2024

Handled a leaky faucet fast, easily, and professionally.
February 18, 2024

Nick Labs was an outstanding help. I can’t refer him enough to absolutely anyone. I had a clogged pipe in my back yard. He came in and got it unclogged. He was very informative and was an outstanding help.
February 18, 2024

The technician that I had was pleasant and knowledgeable, overall it was a good experience.
February 18, 2024

Ben did an excellent job trying to unclog the 30 year old toilet. Unfortunately it’s time to replace. Thanks
February 17, 2024

Very professional. Excellent job diagnosing and repairing problem!
February 17, 2024

Technician was very helpful and answered all my questions.
February 17, 2024

I initially wasn't sure on the type of service that would be performed and there was a need to see it for myself. After meeting the technician (Gordan Bieber) and listening to him explain in detail HVAC service checks, I became totally convince that he would maintain this unit along with others moving forward. We (myself and tenants) really appreciated his in depth knowledge and exceptional client service.
February 17, 2024

Sullivan was a lifesaver!! I had a pipe break in my garage last week, while I was on vacation! I returned to no water and a mess! I contacted Sullivan and they were able to send someone out same day! Nick, my rep, examined the damage and gave me options to fix the problem or take it a step further and take additional measure to help prevent in the future. I chose the latter. He was able to price both out very quickly and was patient, informative and not at all pushy. Nick left to retrieve more piping (pex I believe) to complete the job. In my home he worked clean and was very polite, wearing shoe covers and cutting the piping outside. Within a few hours, I had running water, new insulated pipes and a clean space no one would have ever known was once a damp, frozen mess! Thank you to Nick and Sullivan Super Service for taking care of me and my home. I highly recommend them for their fair pricing, professionalism and caring team ????????
February 16, 2024

Sullivan sent out Tyler who was polite, kind, and extremely thorough. I received quotes for all the work he found during the check that would need to be looked at and thus will save me huge headaches in the future. He made great recommendations and easily explained the technical aspects. Anything he had doubts about he double-checked to make sure he knew the right answer. Sullivan, pay this guy and keep him, he's a huge asset!
February 16, 2024

Very happy with sump pump service we received today! Jack was very kind and professional and was able to explain everything clearly. Cost was very reasonable.
February 16, 2024

Patrick was amazing. Went above and beyond and was able to solve the issue that we called for. I use the monthly service with Sullivan and it has been completely worth it! My folks have used them for over 40 years, and I am thrilled to continue the tradition.
February 16, 2024

The Tecnician arrived on time and quickly diagnosed the problem. He was very knowledgeable and based his recommendations based on that knowledge.
February 15, 2024

Tim was very courteous, kind, and professional. The problem was addressed promptly and efficiently. The company can be very proud to have him on the team. Based on today’s experiences or if in need of a future job, I will personally request his services.
February 15, 2024

JB and his teammate did a great job! They are super friendly, knowledgeable, and even fun!
February 15, 2024

Fantastic experience, friendly and courteous plumbers, fast, respectful of property, cleaned up very well afterwards. Ben and Greg were excellent! Even had a follow-up that was super fast, friendly, and tidy. Would definitely recommend based on multiple jobs they completed for my house!
February 15, 2024

Quick response and scoped my drains. Identified issue right away.
February 14, 2024

Very quick response, extremely efficient, helpful, and nice. Would highly recommend.
February 14, 2024

Ryan with Sullivan was very helpful...informative...curteous, etc. Took his time and did his job well!
February 14, 2024

Very friendly and professional . He explained everything that he was doing, and the reason why. Got to the root of the problem and fixed it. I highly recommend this company & their crew.
February 14, 2024

Always extremely satisfied with the Sullivan Team. Very professional, experienced, and personable in every respect and competent. They do all my work. Bob Anderson & his Partner here today for repair work, and inspection. Could not ask for better service. Great job as always. Thanks Bob and Partner KEN. Bob Anderson is one of the most personable and professional technicians I have ever met! His Partner very knowledgeable and should be included in this survey. Co-pilots are are just as important as Captians. This visit was truly Sullivan Super SERVICES
February 13, 2024

Chadwick was kind, patient and efficient! Made the time to do a great job in horrible weather! Update: Chadwick found some bigger issues with my system and spent time making the whole thing work properly. He is absolutely wonderful, knowledgeable and honest. Very happy with the work that was done!
February 13, 2024

Mr. Chadwick Hermeyer is a very hard working and competent specialist. He and his colleague worked for 6 hours to repair the furnaces in my apartment. They did an excellent job. I was impressed by their professional attitude. Moreover, I liked the fact that they covered their shoes prior to entering my apartment. I highly recommend him and his colleague. They are a great asset to their company.
February 13, 2024

Sullivan responded to my call right away & installed a water heater the same day. Ryan was professional, efficient, & personable. I highly recommend Sullivan Super Service.
February 13, 2024

Very pleased with the service today. Will recommend Tyler, from this company. And also whenever I first called, the service is focused on satisfying the client.
February 12, 2024

Keeshon Poindexter was extremely courteous, knowledgeable, and helpful. He explained everything and I did not feel pressured to make extra purchases. I fully understand my furnace options now. I am very grateful he and his partner were able to restore our heat in our home!
February 12, 2024

Patrick (who is featured on the cover of the Sullivan pamphlet—☺️) is kind, understanding, patient, and knowledgeable. Pricing was reasonable, service was fast, and we even signed up for a maintenance plan so that it’s one less thing off our plates! Thank you, Patrick! We will be using Super Sullivan for all of our rentals as well as our home!
February 12, 2024

Sullivan Super Service is our go-to plumbing, heating, and cooling business. From Missy’s cheerful voice when answering the phone down to every single employee that has come to our house, they are skilled, professional, and nice. They recently installed a heat pump and we have been toasty ever since and today with very little notice they installed a new dishwasher. In both cases, they hauled off the old units and all of the cardboard, leaving no mess behind, including footprints. We highly, highly recommend Sullivan Super Service.
February 12, 2024

Plumber was very thorough and explained what needed done to correct problem.Sullivan is consistent in their service & plumbers are well trained & knowledgeable
February 11, 2024

JB did an excellent job explaining to me on what I needed done.
February 11, 2024

Great job again by Bob @ Sullivan. Thank you for everything. ????
February 11, 2024

My family has used Sullivan for almost 20yrs. They have always been thorough, timely, and never over charges. Our technician today was Pat and he was phenomenal!
February 11, 2024

We were very happy with the service we recieved from Sullivan Super Service! They are a great company with kind and knowledgeable employees! Our furnace was not lighting and they were very quick to get somebody here to diagnose the problem. Mark B. did a wonderful job of explaining what repairs were needed. They were quick to order necessary parts and finish repairs. Would definetely recommend Sullivan for any heating and AC needs!
February 10, 2024

This tech went above and beyond in every way! He gave me everything option on to go about fixing the problem! 100% recommend!
February 10, 2024

Super honest! He is very knowledgeable and explained it to so I understood. Thanks so much
February 10, 2024

Ryan, the technician, was not only very helpful in fixing the problem, but was very professional and very friendly.
February 10, 2024

Glen clearly presented the options that are available for the boiler replacement and the differences between them. He also went over the details of what would be done, like adding shut-off valves and a flue damper. Very happy to talk with him. The installation was fast and clean. Great job on the new piping and additional shut-off valves.
February 9, 2024

Prompt, friendly and professional and the repair is complete. Thank you Joe!
February 9, 2024

Technicians were courteous and professiona.l
February 9, 2024

Quick and efficient and he really know his stuff Had my whole house toasty warm in less than an hour!
February 9, 2024

The camera Tech Jordon that came to my home today was excellent he explained everything in a way that I would easily understand and was willing to answer any questions I had your company should be proud that he's on your team,
February 8, 2024

Tyler Churchfield did an excellent job from start to finsh. he was very informative.
February 8, 2024

I really like how Nick Gibson explained to me all that was wrong with my hot water tank, allowing me to understand what is happening and the cost to correct it?
February 8, 2024

Good job! Great customer service!
February 8, 2024

Mark Blair did a great job helping my brother figure out his issue with his furnace.
February 7, 2024

Sullivan responded to my request for whole house humidifier placed on a website. The company stayed in communication, were professional, knowledgeable and competitively priced. I will use them again for HVAC needs.
February 7, 2024

Tim, was very knowledgeable and fair about what to expect! He is a person ,I would call on again if I had a plumbing problem! Cleared our clog and didn't ask for more !
February 7, 2024

Bob came over last week for our yearly inspection of our boiler and found that it was leaking CO. He suggested a fix for the system and wrote up the estimate. The following week he came over and performed the repairs in less than an hour and a half. I've been pleased with Sullivan for their work and professionalism.
February 7, 2024

Ryan, the Technician was prompt, friendly and respectful. He was very knowledgeable and spent time reviewing all of my options. He offered compassion without pressure
February 6, 2024

Sullivan Super Service came to my rescue on a Saturday when my furnace stopped working. Tyler competently assessed the situation and came back on Monday to make the repairs. He was informative and kind and went above and beyond.
February 6, 2024

Everyone was courteous respectful and very knowledgeable! They came when we needed them and all the work was done in one day! We will recommend this CO for sure!
February 6, 2024

Very Friendly and Professional Technicians. The two Bens were amazing and attentive. They worked out an amazing deal for me. Robert Anderson came out today to do the courtesy inspection and was AMAZING. Very knowledgeable and professional.
February 6, 2024

They had a technician at our door within a couple hours. Patrick was great and did a very thorough job. Highly recommend them.
February 5, 2024

Nick Lad did a good job!!!
February 5, 2024

Plumber was very nice. He was knowledgeable. Let me know the issue and tried to find best solutions for my issue. Would definitely recommend
February 5, 2024

I am so happy with this company. The communication from the main office was great and my technician Nick L. was absolutely superb! He was extremely courteous, knowledgeable and compassionate toward my unfortunate situation. He was so good that I would probably continue to use him even if he went to a different company. My entire experience with Sullivan from start to finish, including the price, was 5 stars! I was very hesitant to call a company that I never used before but so thankful that I did! I highly recommend this company and especially Nick!
February 5, 2024

This was a wonderful experience with a company I used for the first time! Ryan went out of his way to explain what was wrong and how to fix the problem! Gave us an estimate that turned out less than he quoted. His work was great and could hardly believe he was here as he cleaned up our bathroom when he finished putting in a new toilet. Will call Sullivan with any future problems.
February 4, 2024

Wonderful servicemen
February 4, 2024

Didnt take a lot of his time to determine my issue. My drain is about as clear as it can be. Old pipes. Very professional.
February 4, 2024

Jordan and Nick came out and cleaned out my drain quickly! Thank you!
February 4, 2024

The five stars are for Nick the technician who came to clean out my main. He was friendly, courteous, patient and very helpful. Thank you, Nick and good luck with your Journeyman-ship!
February 3, 2024

Tyler C. Was my technician. He is very professional and did a fantastic job with my furnace check. He also took a quick review of my other plumbing and inquired about any other concerns. He was very respectful of my home and I will be happy to have him service my plumbing in the future.
February 3, 2024

Nick did a fantastic job! He explained what he was going to be doing, was quick and courteous!
February 3, 2024

Gordon Bieber was very professional and kept me informed of what he was doing in checking the furnace and explained what would be done and replaced the filter. Also explained how to get the service for both furnace and A/C in the future to keep everything operating properly. He was also able to help me with how I can take care of plumbing problem in the future
February 3, 2024

We had an issue with a buzzing noise when our heat turned on. Sullivan got us on their schedule within hours of us calling them. Then Chadwick stopped by, was very professional, and quickly took care of the issue. We were really pleased with our Service Technician and Sullivan, in general.
February 2, 2024

Hi Sullivan Super Service did a HVAC Check Up Today Thur . 4-6-23 . I Found Out Our HVAC Units are Both 26 Years Old and Our AC Unit is Unfixable Too . We Talked about Financing for Replacing Our 26 Year Od HVAC Units Too . We Decided to Replace Our HVAC Units with Sullivan Super Service . Everyone that We Talked to and who has did Work at Our Home at Sullivan Super Service is Very Nice , Very Repectful , Very Honest , Very Knowledgeable They Really do Care and They Truely do want to Help Their Coustomers Too . We are so Very Thankful to Everyone for All of their Honesty, they Totally Explained to Us What was Needed for Us to have AC in the Summer , Heat in the Winter and We can Lower the Cost of Our Utility Bills Too . Thank you and have a Great Day . Be Safe The Fisher Family
February 2, 2024

Very professional showed up once said, explained everything in debt and fixed, cantvsay enough good things
February 2, 2024

Sullivan was the only company who could quickly and affordably get someone to my house for a clogged toilet over the holiday weekend. Nick showed up right on time and he was wonderful! He was very respectful of the property and of our time constraints due to our work schedules. He was very friendly and very quickly fixed the problem, he also gave my frenchie a little love with some pets so in the end we were all happy!
February 2, 2024

Today he found a leak in my furnace that could have cost me a lot of money. Also, he showed me how to repair a minor problem I often have with my faucet.
February 1, 2024

Jordan provided excellent service he handled the situation timely and efficiently. I highly recommend him and Sullivan
February 1, 2024

Jack was very knowledgeable, professional and friendly! I'm looking forward to seeing him tomorrow when he is scheduled to work. I am confident that he will do a good job.
February 1, 2024

Excellent service at a very affordable price. Chad was very detailed and solved our problems. He saved the day! I highly recommend Sullivan Super Service!!
February 1, 2024

I’ve had a number of Super Sullivan professionals here and were fast efficient and are working with me on a couple items to make this old house more efficient. The Super Sullivan people who have come to our home and provided professional and successful solutions.
February 1, 2024

Five star service! Sullivan is a Superstar Service. Satisfaction guaranteed!
February 1, 2024

Same day service. Price was the same as the estimate I had in my mind. Friendly and professional. Great customer service.
February 1, 2024

Glad we chose Sullivan for our water heater replacement, Our water heater is a little tricky because it is above the ceiling in a tight area. But Joe our technician was confident and professional from beginning to end. I couldn’t be any happier with the service and value. Thank you Joe and thank you Sullivan. I would recommend to anyone.
February 1, 2024

Jack Chappelle did a great job, very professional and knowledgeable. I would highly recommend Sullivan Super Service
February 1, 2024

Tim and Casey did a great job. Tim is a very knowledgeable service technician who walked me through every step. At no time was I encouraged to leave while they “worked it out”. I was present through the whole process and everything encountered or performed was discussed in great detail. I highly recommend Sullivan Super Service for plumbing needs/emergencies. For me it was an urgent situation. They showed up within hours of my initial call.
February 1, 2024

The Sullivan plumber was here today He did a great job I have to say A real pro He did show Us the problem. We’re happy to pay
February 1, 2024

The main line in the house was severely plugged . They worked quickly to get a new line installed in the garage. They got us functional within a day. They were respectful of my property and responded quickly to my concerns. Highly recommend.
February 1, 2024

I have used Sullivans for both plumbing and furnace related services and have been satisfied on both fronts. Employees have good communication and do the job right (not just the minimum).
February 1, 2024

Fantastic service as always. Sullivan employees always take time to explain what’s going on with our heating and cooling system!
February 1, 2024

Recently had Sullivan Super Service replace my boiler, amongst other help and fixes years prior. Great crews every time, and quality work too! Highly recommend to anyone along the Allegheny.
January 31, 2024

The tech was very courteous and friendly. He performed his work professionally and in a timely manner. Very satisfied.
January 31, 2024

Patrick and JB were very professional, efficient and curtious.
January 31, 2024

Jordan was informative & patient in explaining everything.
January 30, 2024

Ben was very nice. Also he was very knowledgeable and honest about what needed done.
January 30, 2024

Don is an excellent technician and he really knows his business. He is also a really nice guy. He keeps you informed about what he is doing. I like that he confirms and rechecks his work,
January 29, 2024

Ben was efficient and got the job done quickly. Honest evaluation of work that needed to be done.
January 29, 2024

Knowledge of the furnace , what needs to done at no cost . Great job !
January 29, 2024

Glenn did a Great job very knowledgeable about explaining options and furnace operations a real professional
January 29, 2024

Thomas Sullivan and his assistant repaired our sewer line in one day. The hole was dug neat and concrete and asphalt was finished very well. Sewage system works like new.
January 28, 2024

Sullivan Super Service did an excellent job. They were on time for their appointment. Their technician JB did a great job in diagnosing the plumbing problem and in giving a course of action to correct the issue.
January 28, 2024

I had a very positive customer experience. Everyone I interacted with was friendly and explained everything in detail. JB showed up promptly, was able to diagnose and come up with a solution.
January 28, 2024

Showed up same day I called was able to determine my best course of action in 20 min tops
January 28, 2024

Very very polite very knowledgeable you have a great employee and knows what he's talking about thank you very very much now we will refer you okay I didn't send this I guess you're saying
January 28, 2024

Tyler was very thorough. He explained in detail my problem. Unfortunately he had to be the bearer of bad news.
January 27, 2024

Chadwick was very knowledgeable and polite. Was very honest about replacement options. Will be using Sullivan for all my HVAC needs going forward.
January 27, 2024

JB did a great job and I do recommend Sullivan because they came to fix the clog the same day .
January 27, 2024

Jack and Nick did an excellent job with identifying the problem, reviewing options and making the best decision to solve my hot water tank and water regulator. They planned, listened and executed moving the stackable dryer and washer, utility sink, and new &old hot water heater. They cleaned up while they worked and installed the new hot water tank, expansion tank and pressure regulator. Jack and Nick noticed a problem with the first expansion tank and they went and got another one to replace it. While this was not on my Christmas list, I have a new hot water tank and pressure regulator and I don’t have to worry. Jack was also able to provide me with options to lower the cost. That was very helpful. Thank you Jack and Nick!
January 27, 2024

Pat Weber was on time,professional,friendly and he knew his job. What more can you ask for! Peggy Reilly
January 26, 2024

Nick was very positive, professional and informative in explaining my plumbing issues. The quote he gave me for replacing my sewer line was literally thousands less than the competitor. Because of the honesty, timely service and reasonable pricing I will definitely use Sullivan for any feature needs
January 26, 2024

Jake was awesome! He was very professional, answered all my questions and was a great problem solver. He persisted until he found the leak and the repair was done right!
January 25, 2024

Ryan arrived & got straight to business. He understood our complex circumstances. He offered solutions and was able to prioritize our moves urgent plumbing needs. We appreciate his professionalism and the company scheduling our estimate and project promptly.
January 25, 2024

Have had a service contract with Sullivan for a few years. Staff is always prompt , professional and knowledgeable. Furnace heat exchanger failed. They were here that afternoon and the new furnace was installed the next day. All went well and we have heat. ????. The a/c was also upgraded and ready for summer.
January 24, 2024

The technician was, nice, helpful and knowledgeable. He offered to check my vents to ensure airflow was working properly. I appreciated his kindness and professionalism.
January 24, 2024

We struggled with my previous furnace all week and the decision to replace it was not made until mid-day Friday. DJ, Dan, and Zach came and installed the new furnace and accessories on Saturday and I had heat by 2pm that day. Crew was professional and pleasant.
January 23, 2024

He was very professional and had covers on his shoes. He explained what he was doing and what he found and showed me everything. Will request Tyler again.
January 23, 2024

Excellent work very good job, thank you!
January 22, 2024

Highly recommend Sullivan for furnance repairs. Chadwick was professional, friendly and provided great customer service.
January 22, 2024

Sullivan Super Service was able to come out within an hour when I was having an issue with my laundry room utility sink not draining. It ended up not being a clog and was much more extensive, but Sullivan Super Service resolved the issue quickly. Everyone was very knowledgeable, kind, and efficient! I would highly recommend them.
January 21, 2024

My bathroom sink was clogged and I needed a professional to come as I exhausted all my resources to try and fix. I reached out to Sullivan and they had a technician (Ben) come out the very next day. I can’t say enough about Ben. From the moment I first met him, he was personable and then as he began to work he explained what had happened and showed me what I can do to prevent the issue next time. He also took time to ask if there was any other issues/questions I had while he was there. We finished up with a few future estimates and he informed me of the monthly membership Sullivan had if I wanted as it saves on future projects. Thanks so much for the quick reply and fixing my issue. I would highly recommend Sullivan and Ben to anyone!
January 21, 2024

Man, Mark is an amazing tech!! He installed a Nest thermostat, checked the furnace and A/C. Couldn’t be happier with Sullivan’s service and people!
January 20, 2024

Mark was very professional and thorough with the maintenance performed on my furnace.
January 19, 2024

Very appreciative of Joe Walter from Sullivan - trying to get a new refrigerator delivered (because the previous one just stopped working) and it required the copper water line to be replaced. He came out on time, took his time understanding the set-up and explaining options, and completed the job. Very thorough and friendly, price was reasonable, and we can now get the fridge!
January 19, 2024

Great service throughout the whole process, my tech Patrick was very knowledgeable. He was able to give multiple options since he was skilled at HVAC and plumbing.
January 19, 2024

Bob and Ken came out looked over everything let us know what we needed to do and we will be going forward stay tuned
January 18, 2024

Jack was outstanding. He was knowledgeable, professional and personable. Anyone Jack services through Sullivan will get top notch treatment and a job well done.
January 18, 2024

They were fast, friendly, and honest. I had a sewage backup with the outdoor trap needing replaced and they handled it quickly and kept me informed the whole time. And anytime I had a question they were quick to answer or respond back. I highly recommend them, and while I hope I don't have many future needs for a plumber, I know who I'm calling if and when I do.
January 17, 2024

The tech was very easy to work with. He did a wonderful job. He was in and out in no time. I am so pleased I picked this company.
January 17, 2024

Visit 1: If having a monthly paid-for service plan means, "We'll waive the charge to cross your front threshold, but after that we'll add more fees!", upon having a clogged toilet, then everyone should sign up for this unscrupulous ruse. ....on the other hand..... Visits 2 and 3: Maintenance was completed on the furnace and A/C units in a friendly fashion, and professionally done. Much better experience than visit #1. 12/6/2023 - Fall visit for furnace check: Chad was professional, cordial, and forthright.
January 16, 2024

Two certified and most experienced technicians - Bob Anderson and Ken from Sullivan Super Service - have done a great inspection and repair job on all utilities of our house. Their work, report and invoice were above all expectations - accurate, precise, meticulous and detailed. I hope these guys service the Butler county as we are about to move there soon!
January 16, 2024

Joe was very professional and provided a thorough assessment of the installation.
January 15, 2024

Our furnace is getting old. We wanted to see what was available. John evaluated the house needs and answered all my questions.
January 15, 2024

Chadwick and Glenn are awesome!
January 14, 2024

Ryan was awesome! He was very friendly, knowledgeable and answered all of our questions professionally and with patience. Sullivan's phone representatives were extremely courteous and followed up with us throughout the day until Ryan made it to our home. I would absolutely recommend contacting Sullivan's for an in-home diagnostic and an estimate for your service needs.
January 14, 2024

We are so grateful for these guys! Our sewage line was busted, backed up into the basement, they came out and repaired, and replaced the line. They were so nice and knowledgeable. They did a great job, got the work done quickly and explained everything as they went along.
January 13, 2024

Very respectful of my home and myself, he listened to me when I explained what was going on with my a/c unit and what the other company has told me.
January 13, 2024

Ben communicated well what was involved. He was efficient. Completed the work I requested.
January 12, 2024

Glen was prompt, knowledgeable and trustworthy. Great dealing with him.
January 12, 2024

Mark was excellent
January 11, 2024

Kudos to Bj and Trevor! They are great plumbers and super nice!
January 11, 2024

Excellent service, friendly & knowledgeable. Would definitely recommend their services. 5 star all the way!!
January 10, 2024

Great experience and very professional!!! Highly recommended sullivan super service to anyone!!! Chadwick and Glenn where amazing and explain everything so even my wife could understand
January 10, 2024

Called on Friday after thanksgiving at 1:30p and someone was there in an hour and finished the job on Monday morning! Great service, fair prices and amazing turn around time. I will definitely be using Sullivan for all my HVAC needs and recommending them!
January 9, 2024

DJ was really efficient and super nice!! Want his m to come back in spring for air conditioner!!
January 9, 2024

Helped to solve the plumbing problem. Would recommend and call again.
January 9, 2024

Jordan was absolutely amazing from start to finish!!
January 8, 2024

Ben was able to unclog our drain in no time at all. He was super respectful of our time also as we were both on calls for work since we work from home. He waited for the nod on work to be performed so we understood the associated costs. Fully explained each step and had him quote a couple other items that we are planing for the future. No hesitation on our end reaching back out for future needs.
January 8, 2024

Fast same day service, called on way and was here on time. Very honest and friendly service.
January 7, 2024

Hi, so we rent and we had a problem with the furnace. The landlord and I could not figure it out. We called sullivans, they were out here the next day. Easily, I stress easily the tech identified the problem that drove 2 people nuts, and fixed it in 2 days. The tech was incredibly knowledgeable and super easy to communicate with, which is huge with me. It ended up being the spark controlled thru the mother board. He also identified a problem with the duct work in the basement and once that was fixed the house is way warmer. We have lived here 4 yrs in this rental and we're cold every winter, this winter I'll be warm. These are good people with fair prices. I highly recommend Sullivan's Super Service
January 6, 2024

Excellent service!
January 6, 2024

Ryan came out to our house three different times on Thanksgiving week and weekend. Truly extraordinary service. Reasonable prices. Friendly, thorough and competent. We're very pleased!
January 6, 2024

Joe was knowledgeable, professional, and courteous! He was here within 2 hours of my call, installed new water heater quickly, and even cleaned up! I would highly recommend Sullivan Super Service.
January 6, 2024

This was the first time using Sullivan. Greg was great,explaining everything down to the smallest detail. I will definitely be calling them again.
January 6, 2024

I had a Lynx heat pump installed, very pleased with the performance and installation process went very smoothly
January 5, 2024

Very professional, knowledgeable, competent, friendly and courteous, responsive - as always!
January 5, 2024

Sullivan aims to satisfy their customers. Most of their technicians are very personable and accommodating. They take great pride in their work!
January 4, 2024

Tim is the man! Very helpful and knowledgeable, great service
January 4, 2024

Arrived on time install urnance and ac so far alls well would recommend
January 3, 2024

Tim Prodanovich is OUTSTANDING. Curteous, punctual, thorough in his analysis ( I am a DIY-er so I the difference! ) in diagnosing my yard drain blockage. Would highly recommend Tim! Couldn't be happier!
January 3, 2024

the only thing I wasn't happy with was the price. but everyone is expensive these days. so would I hire these guys again?...Yes, and hopefully get Joe Walter again.
January 3, 2024

He is the most informative and knowledgeable person. He answered all my questions, and even made room for him to come back and fix my rusted pipe. He’s so nice and communicates so well. I would love to have him service my equipment every time! When he came back today he went above and beyond to make sure everything was working and properly installed, I have never met a more friendly and supportive service technician, in the future I will be asking for him to do all my services, he’s wonderful.
December 28, 2023

We've been using Sullivan Super Service for many many years for all of our plumbing and heating needs and have never had a bad experience, but the service has been outstanding in every case! I would recommend them to anyone looking for a good solid company that you can rely on!
December 27, 2023

Thank you for going the extra mile and fixing the expansion tank over the water heater!
December 26, 2023

The man does great work an is very respectful an explains everything in detail will always deal with your company as long as you employ people like Ryan
December 25, 2023

As always, Sullivan was quick to respond to my call. Chadwick arrived right on schedule and was efficient and thorough.
December 24, 2023

Sullivan was honest, direct and fair with their service. They gave a comprehensive explanation for all of the work preformed, professional service, and quick efficient work. We’ll be calling them first for all of our plumbing need.
December 23, 2023

very efficient and personable!
December 22, 2023

He was professional, pleasant and took the time to explain things to me.
December 22, 2023

Tim was very courteous, thorough and professional. In fact, our neighbors were having work done yesterday and everyone we talked to was attentive and nice. Hand shakes, introductions, etc. you barely get that anymore from people. So professional. Also, my wife has breast cancer and I remember a few years ago her getting a bag of goodies from your company: We recognized that and said we’d always support your business since you support the every October. So here we are. Thank you!!!
December 21, 2023

Robert was very helpful! Sullivans is a great service and always so accommodating and kind.
December 21, 2023

He was very knowledgeable and even wore booties
December 20, 2023

Jordan and nick were very helpful!
December 19, 2023

RYAN WAS MY PLUMBER. I NEEDED AN ESTIMATE ON A JOB. RYAN WAS VERY KNOWLEDGEABLE AND PROFESSIONAL. IF I GET THE WORK DONE, SULLIVAN IS MY CHOICE. RICH
December 19, 2023

Jamie was professional, courtesy, knowledgeable, and was willing to answer any question that I had! I also felt the same way about the technician Robert; he explained things clearly and provided me with options beyond costly repairs.
December 18, 2023

Tyler was awesome! Knowledgeable, provided step by step info of issues and corrected the problem with my systems. I have had 3 service contacts since installation of my system in 2021 ( :( ), each one has been met with professionalism and rectification of the issue at hand by the team members. A bit concerned about the systems I was sold, but time will tell. Tyler did his best to reassure me of ongoing support should there be additional concerns. THANK YOU!!
December 18, 2023

We had huge issues with our plumbing from our bathroom. Ben from Sullivan was amazing. He found the problem and fixed our issue even though it was a difficult case. I appreciate the professionalism and care that went into our plumbing job. Our house was built in the 50's so he did have some challenges when fixing what was wrong. I highly recommend Sullivan if you are looking for plumber.
December 17, 2023

Being a Sullivan member is worth it! Their professional, respectful, knowledgeable technicians are the best. Easy to schedule.
December 16, 2023

We recently had a boiler installed by Sullivan Super Service. We highly recommend them. Everything went well and the installers, customer service and sales people were all great.
December 16, 2023

Mark went above and beyond in figuring out issues we were having with our boilers. Great and knowledgeable service. Highly recommend!
December 15, 2023

Went above and beyond. Very professional clean well explained work. Would use him every time
December 15, 2023

This is my 2nd service call with the company and once again I am fully satisfied with the services provided. Ryan came diagnosed my issue and fixed it with no other problems. Thank you Sir
December 14, 2023

Ben arrived on time and was very friendly and professional. He explained in advance what would need done and what it would cost. There was no attempt made to add upcharges at all. He replaced both faucet cartridges, escutcheons and handles and did a very professional job. It cost a little more than anticipated, but I'm completely satisfied with the results. Won't hesitate to call Sullivan again.
December 14, 2023

He did an amazing job. Prompt, effective. Knowledgeable. Very appreciative of his service
December 13, 2023

Ryan Storer, your technician…was on time, friendly, knowledgeable, and courteous. Presented some common options to work on, completed the tasks, and proceeded with efficiency. Nice job ???? I will definitely call for your Super Services, as needed. Thank you.
December 12, 2023

These guys were great! Only charged the advertised $64 special to clean out my main sewer line. They also cameraed my line and the main line to verify if any issues existed for no extra charges. They were here within 2 hours of call them. Very happen, will definitely use Sullivan for any future needs.
December 11, 2023

Jason and JB were great. They came out within 90mins of calling, and they were able to quickly unclog the sewer line and diagnose the issue.
December 10, 2023

They were very compassionate about the emergency situations and did not take advantage of the situation. Was honest and upfront about everything! Wonderful efficient work!!! Would recommend 1000% times!
December 9, 2023

Exceptional customer service. The technicians (Chadwick and Gordon) were very knowledgeable and thorough, and took the time to explain everything and answer our questions. Five-star performance!!
December 8, 2023

DJ and Casey were thorough, pleasant, and efficient. I felt comfortable having them in my home. I loved getting calls the day of my service providing updates of arrival time. The text with DJ’s photo provided another layer of comfort. For these reasons and more, I only trust Sullivan for my heating and cooling needs.
December 7, 2023

Sullivan came the same day even when I called later in the Day. They were very thorough and diagnosed the problem.
December 6, 2023

Definitely would recommend sullivan for anything. They are super thorough and very friendly. Thanks to their thorough inspection we found we had a gas leak and also another issue with our exhaust pipe. We would have never known if it wasn't for them.
December 5, 2023

Rob, Omar, and Dante did a superb job replacing my sewer line. Their professionalism and knowledge of the job at hand were exceptional!
December 5, 2023

Patrick was professional and pleasant.
December 4, 2023

Noticed my furnace wasn’t working the first day it snowed in Bakerstown (of course ????????‍♀️). Got a technician to come the same day. Took care of the issue, explained it in a way I could understand, answered my questions, and gave fair honest pricing. Chadwick was amazing. I am so glad I called.
December 3, 2023

Ryan was both personable and professional. He took care of the immediate issue (safety check and activating my heat) and gave me a clear forecast and estimate of future maintenance. I'll sak for him to return in the spring.
December 3, 2023

Had issues with my hot water they came out fixed it perfect and fast!!! Thanks!!
December 3, 2023

Provided reasonable quote with the service to done, discussed.
December 2, 2023

A/C system maintenance was done without hassle. the technician was courteous, and answered all my questions.
December 2, 2023

I am always pleased with the prompt, courteous and professional service I receive from Sullivan Super Service, whether routine maintenance or more urgent plumbing or HVAC issues. I highly recommend this company. In the past several years, they have done my seasonal furnace/AC checkups, replaced my furnace, AC, water heater, kitchen faucet, and two toilets.
December 2, 2023

Outstanding service couldn't be more satisfied
December 1, 2023

Intelligent n informative
December 1, 2023

Had a great experience today. Service call went very well. Would recommend these guys!
December 1, 2023

Very honest and humble. He will be my tech for sure.
December 1, 2023

Tim was the absolute Best! He was so professional,so honest, and very thorough in his work. We had a tough job,on Thanksgiving Eve nonetheless, and Tim took care of us entirely! He explained to me what was going on every step he did. We'll always be customers as long as Tim is around! Thanks Sullivan and Tim P for taking great care of us!!
December 1, 2023

Extremely professional service. Thank you and Great job Chadwick and Mark !!
November 30, 2023

The technician was on time, professional and informative.
November 29, 2023

Ryan Sapos is one of the best service technicians at Sullivan SuperService. He performed seasonal heating check, recommended work that was performed in time estimated. Many thanks.
November 29, 2023

Incredible job. Repaired a serious water leak in one day. Guys were sll polite and professional. Very highly recommend.
November 28, 2023

Pat was very efficient and knowledgeable about what needed to be done in my home.
November 25, 2023

Had a wonderful experience with Jack! He was kind, polite and very knowledgeable. 10 on 10, would recommend!
November 24, 2023

Very professional definitely great company
November 15, 2023

Great service ...great friendly guys in and out in under 45 min
November 12, 2023

Robert and James arrived promptly and were very professional and friendly. They kept me informed about the condition of my furnace and gave me options for the best possible repair. I couldn’t ask for two better people to help me out.
November 11, 2023

Ryan Sapos was able to identify the part that failed on my boiler, and had the replacement part installed immediately. It's up and running and I'm enjoying a warm house now. I appreciate the work he has done for me, and am satisfied with the Super Sullivan Service. Thank you.
November 10, 2023

I was very happy to have my toilet repaired & the job was very reasonable. I will definitely call again if I need any more repairs going forward. Ben was my technician & he was very professional & on time.
November 6, 2023

This is the second time I have used this company and I will use them for the next project. They do not take shortcuts and they do a quality job. This last project was a tough one. I was very satisfied . Nick did a nice job working with a torch in a tight hole. Roger
November 3, 2023

I am extremely happy with the work conducted by Mark Blair and the team at Sullivan Super Service. Another company suggested work that would have cost 4 times as much. Mark showed how that suggestion was not needed. The work he completed only took 30 minutes and we are very happy.
November 3, 2023

Excellent service
January 22, 2021

Professional and timely. We will definitely ask them back for future repairs.
January 22, 2021

Fantastic-friendly-awesome workers
January 18, 2021

This is my second experience with Sullivan and both experiences were professional and pleasant. They arrived on time and wore a mask. They didn’t try to upsell me with other products or services. I will continue to use them as my go-to for any plumbing and heating problems.
January 16, 2021

The inspection of my plumbing was completed in a short time and a discussion about dated fixtures took place. Allmseemed to be working in spite of age so no further action needed. We discussed possible changes but there was no undue pressure to update.
January 14, 2021

The technician was knowledgeable, friendly, and fair. I will be a repeat customer because of the quality of service and respect I was shown.
January 7, 2021

They fallowed up on their fall furnace check up and found out our heat exchanger was going bad. They offered a fair price and installed our new furnace the next day. And their service department came back a couple days later to make sure everything was done and done correct. Very happy and would recommend.
January 7, 2021

Excellent service from the office and the plumbers. They used the camera and discovered that there were no clogs in the pipe, and that the problem was the septic tank. They didn’t charge me since they didn’t have to run the snake.
January 7, 2021

Had a furnace check this week. The technician was very courteous and professional. I asked him to refresh my memory on the humidifier and he stayed a few extra minutes to walk me through everything. All of their employees are always very kind and knowledgeable.
December 13, 2020

Excellent work installing our Ecobee thermostat that required extra wiring for the furnace!
December 9, 2020

Ryan S installed 2 extended toilets for me & I couldn't be more pleased with his pleasant attitude & qualifications as Sullivan Service Technician. This isn't the first time Ryan S has done work at my home. Thanks again for a professional job done well. It is appreciated !!!!!!!!
December 8, 2020

We have been customers with Sullivan Super Service for over 10 years. We are impressed over and over again with their professionalism, genuine interest in doing a great job, and excellent communication skills! We had Mark B**** come to help us recently when we had no heat. The response was timely and when our issue turned out to be a bit more confusing than expected, Mark did an excellent job problem solving and ultimately getting the job done and done well! It’s so nice to have confidence and trust in Sullivan Super Services!
December 2, 2020

Amazing service. Mark was very helpful and put in a full day installing a sump pump and fixing up our very old drains in the basement!
November 30, 2020

Awesome people! Unlike plumbers Ive used in the past the took their time and checked the whole line. Then once they found out what the issue was they explained it to both my wife and myself so we were aware of what was going on and needed done. And were in the process of scheduling a future main line replacement. You have a customer for life!
November 23, 2020

Mark came out for the fall service on my boiler. He found a small problem, handled it and I have heat!!
November 23, 2020

They’re always so friendly and reliable. They also are very competitive with their prices and always clean up before they leave.
November 18, 2020

Prompt, professional and knowledgeable. Very helpful and answered all of my questions.
November 17, 2020

patrick was great at servicing my maintenance plan. very professional by not disturbing my wife who has to work from home and was on a virtual call.
November 12, 2020

These folks are great. I use them for all my plumbing, gas and HVAC needs for my home plus for our portfolio of rental properties. They are friendly, reliable, and responsive. They communicate well and do good quality work. I've been very pleased and have recommended them to several friends and fellow landlords.
November 12, 2020

Laura was excellent in diagnosing and discovering problems . She arrived on time and her attitude was energetic and pleasant. She wore shoe covers and mask. She cleaned up after service and provided me with some other options to think about. I started to use Sullivan after experiencing some terrible service technicians from other companies. The quotes provided are usually on point so there are no surprises or hidden costs. I will continue to use Sullivan for future projects. Thank You very much for providing excellent technical and customer service. ******* **
November 9, 2020

Ryan is prompt, professional, and polite. For their annual Service Plan, I think it’s a good deal. For out of plan service, their price is a lot higher.
November 6, 2020

Great company, quick response, always available to talk to you and respond in a timely manner. They care about my time, very accommodating and working around my work schedule. I use them for all my cooling and heating needs and recently used them for my plumbing needs. Everyone was pleasant and knowledgeable. The issue was resolved. I have service contract with the company for several years now and I am very pleased with them. I will definitely use them in the future.
November 5, 2020

they are a great company all around. they installed my humidifier and air cleaner. most recently ryan came to do the fall check up and he was polite and professional and nice on top of it. great guy,. highly recommend.
October 31, 2020

The technician , Ryan, was excellent. Pleasant, and knowledgeable. My plumbing issue is resolved. **** *
October 29, 2020

Next day service, personable techs, fair pricing
October 29, 2020

Very satisfied with Sullivan. Patrick was our technician. Nice company to deal with. (Plumbing issues)
October 28, 2020

We received a quote from Sullivan for a furnace replacement. They were quick to call us back and schedule and Marc A provided an extremely thorough quote. He took the time to measure out our house and priced out several options. He gave us a lot of information but was never pushy!!
October 28, 2020

Sullivan Super Service was awesome! The technician Ryan, was great ! Nice guy and really knowledgeable and helpful. I will definitely use them again
October 26, 2020

I am very pleased with the service. The technician, Mark, was very professional and personable. He explained everything to me. I will certainly use Sullivan Service for future jobs.
October 23, 2020

Ryan was great. He explained the pressure situation to us and fixed the toilet seal.
October 21, 2020

Mark was efficient, personable and professional. He informed my husband and I what needed to be addressed, easy to understand information and we made the discussion to have the work completed. Mark made the difference.
October 21, 2020

Honest, hardworking and professional group of people! Have been working with them for years and years. Great and reliable company!
October 16, 2020

Professional and patient when our financing fell through. Work looks great and our heat is working. Thank you *** *** *****
October 14, 2020

Satisfied customer! Scheduled a furnace check and received a call when they were on the way. Mark was very polite and courteous, efficient and done in a reasonable time. Thank you Sullivan Super Service!
October 13, 2020

Satisfied customer! Scheduled a furnace check and received a call when they were on the way. Mark was very polite and courteous, efficient and done in a reasonable time. Thank you Sullivan Super Service!
October 13, 2020

Always prompt, efficient and very friendly and professional Extra $16 a month for prime care or whatever they call it is worth every penny
October 6, 2020

Thanks Nick and Marc! Today was not an easy day deciding on installing a new furnace and central air and water heater!! It's a huge investment. But every time I have called, your company has responded quickly. And every job you have done was done right the first time. I did my homework and knew what questions to ask. And every question was answered with good solid reasoning. I'm glad you have my back. Your service plan has paid for itself! I'm having you do the work because you will stand behind your promises. You have proven that. I'd recommend your company without a second thought.
October 5, 2020

They always call ahead & are nice & explain clearly what they did & or needs done . Clean . Wore masks shoe covers
October 5, 2020

As always Sullivan did a good job helping me to get my furnace ready for winter. I can always count on them.
September 30, 2020

The plumber was here and checked out the damage I had in my basement. He was so nice and professional, and gave me options on how to handle everything. As it turned out, I had extensive damage to the walls as well as the flooring. I was looking at a rather costly repair bill. However, he reassured me about my options, so...onward and upward! I would definitely recommend Sullivans for any plumbing issues!!
September 30, 2020

I have been using Sullivan Super Service for over 20 years. Sullivan sent technician Mark B**** to do maintenance on my furnace & A/C & also to repair my broken dishwasher (at a very reasonable price), Very nice personality & an efficient worker - He had everything done in an hour & a half. GREAT JOB MARK B**** !!!!!
September 30, 2020

Sullivan responded to our problem right away. They sent Jack to our house just a few hours after I called, and he got to work right away. Jack clearly gave us our options and accurate price estimates. After we gave the OK he got the job done in a timely and clean manner. I would highly recommend Sullivan and Jack to anyone who needed plumbing or heating services.
September 26, 2020

My husband and I just bought our first home and noticed a clogged pipe. I was so nervous because I hear horror stories about plumbers and how hard it is to find a good one. I googled and Sullivan popped up. I called Sullivan at 10am and they arrived 1pm the same day- no extra charge. I’m beyond pleased with their professionalism and pricing. We will be using them in the future. Thank you ??
September 26, 2020

Always great service! Ryan always is patient and takes time to answer my questions in a manner for average customer to understand.
September 22, 2020

Prompt, efficient service provided. Greg was friendly, polite,& explained things
September 21, 2020

Excellent service! Definitely recommend, the guy is very nice and professional. Thanks
September 21, 2020

They always do a great job and go above and beyond!
September 17, 2020

Glen is a great salesman who knows his stuff. He was very informative and I got a great deal too. Thanks Glenn
September 3, 2020

Let me begin by saying this: This company is worth every penny spent. I live in an old home, and have struggled to find a solution that both fit my budget and kept my home cool during the summer. I tried everything BUT what I should have done, called Sullivan Super Service, first. I nursed an old unit for years, had patch fixes made, even had someone who did HVAC on the side come and install an inferior unit. Finally, enough was enough. I was done throwing money away and decided to seek out REAL professionals with REAL history of servicing my neighborhood. Not only were they fast, professional, and pandemic responsible in their work, but they explained everything every single step of the way. They valued my input, they fit their services to my budget, and they gave me options so I could pick what worked best for me. I have the comfort (see what I did there?) of knowing that not only will my new AC unit work for years and years to come, but should I somehow come up with any issues, Sullivan will be there to support me and their work. Thank you Glenn for taking the time to explain it all and make sure I made the best decisions for myself and my family. I recommend Sullivan Super Service to everyone. They may not always be the cheapest, but they are far and away the best value!
August 26, 2020

Thanking Glenn for an outstanding job in helping me purchase a new A/C and new furnace. Glenn was very professional, patient and thorough in answering my questions and provided great quality Sullivan customer service! The installers who are Chris C., Jim M., and Zach P. were excellent all around. Each one showed great customer care and genuine acts of kindness and compassion and outstanding work quality. My parents are in their late 80's and Chris, Jim and Zach showed my parents and I the utmost respect and truly a great Sullian team with superb customer quality care and workmanship. This install was done on the hottest day, July 10th, temps over 90 degrees and each one of them worked so diligently and so friendly and so compassionate for the well being of my parents. Thank you very much beyond words can say. So grateful for all your outstanding work, Rose, Mike and Missy
July 14, 2020

Glenn Reis did an outstanding job helping me purchase a new A/C unit and new furnace unit. Thank you very much for your patience and answering all my questions to make the right purchase. Glenn was very thorough and showed professional thoughtfulness and courteous attention to my questions and provided quality customer care. Thank you!
July 13, 2020

from whole house hvac to twice yearly checkups .service is greatly appreciated and my wife is Happy. I'm broke (smile) but worth it . Ryan was super. sorry failed to mention Kat B she was super as well.
May 11, 2020

We've been doing business with Sullivan for more than two decades, and their professional and polite service people continue to perform in a quality manner. And I love that they wear shoe covers while in your home. The company truly makes an effort to get a rep to your home asap. They've done A to Z projects for us--gas line replacement, new faucets, new disposal, new ac condensers, fixing sink and toilet malfunctions, sump pump motor replacement, and on and on. I don't trust any other HVAC company to do our work. The other important comment is that their phone reps are also polite, friendly and knowledgeable. If the service rep is running late, generally you'll get an alert call. I highly recommend Sullivan.
May 10, 2020

Ryan knows his job and did fast and right.
May 7, 2020

Once again, a plumber from Sullivan Super Service provided prompt, well done, professional service in our home. Nick was knowledgeable about the ins and outs of working with the water company during our recent work and even checked back after the water company completed some repairs of their own on the same day. The office staff coordinated communications during the day so we were all on the same page. Like some clothing styles are called "business casual" Sullivan Super Service employees are "business personal." All the right work is done professionally with the personal touch that makes me feel like I received full value for the service I received. ***** ** *** *******
May 7, 2020

I had a clogged drain in my basements and they were able to fix the issue quickly. They were quick, friendly and respectful of social distancing guidelines. I would highly suggest their services.
May 5, 2020

As always, they called while on their way, arrived on time, explained their findings and proposed solutions for any problems.
May 3, 2020

Bob A. was very friendly and courteous and respectful of my property.
May 1, 2020

As usual, Ryan did a terrific job.
April 30, 2020

How well they treat you and explain what has to be done and how much it will cost. They do great work and reliable
April 30, 2020

Nick H was awesome he explained everything to my husband and I he went over priced with us he was way beyond helpful we were very satisfied with the work him and Ben did for us along with a great personality and very professional I would highly recommend Sullivan Super Service to anyone who needs any type of plumbing done
April 29, 2020

I am always please with the annual service of AC/furnace. I'm exceptionally pleased with the work Nick and Ian did to redo the plumbing in my basement for the laundry set up. They were efficient, pleasant to work with, and did exceptional work - ensuring everything was done correctly before leaving.
April 26, 2020

I'm always pleased with their annual AC/furnace checks. Recently had work done to update plumbing/laundry in basement and was exceptionally pleased with work by Nick and Ian - explaining the work & process, working efficiently and effectively, and ensuring all was in working order before departing. Cleaned up area and communicated thoroughly. Very pleasant experience and appreciated the discount pricing.
April 26, 2020

This is the first plumbing service that came when they said they would, the workers were friendly and very professional, and the work was done properly and as described. I would use them again!
April 24, 2020

Ryan Was On Time, Fast, Neat and Did A Very Good Job
April 23, 2020

Bob A was totally professional; knowledgeable, clean, and very helpful. As always, a great experience with Sullivan's people.
April 23, 2020

Excellent customer service! Tech was extremely friendly and helpful. Did a great job - was efficient and knowledge. Would definitely recommend and use again!
April 23, 2020

Very respectful of social distancing. Kept me informed by phone that they were coming to do my check up. Love this service. Twice a year so no worries. Thank you for servicing my home for years. Mary Helen Fedak
April 22, 2020

I had a broken pipe between my garage my basement that caused water in both areas, I thought it would be expensive to fix. I have always used Sullivan once again they corrected it by replacing the damaged pipe quickly. The best part was the surprise that it was not expensive to do. Once again, THANK YOU SULLIVAN. Your "service technician Greg R." does GREAT work is very personable. I'm glad I chose Sullivan over 20 years ago have continued to use them for my plumbing, furnace A/C.
April 22, 2020

Bill S***** Greg was exceptional. He called me ahead of time to let me know he was on his way. Needed some plumbing work done. Friendly, knowledge of his trade. Best thing I ever did was get the Service Contract from Sullivan. Convenient, reasonable, always available when you call. Installed my new faucet, friendly. Would refer them to anybody for Heating/AC and Plumbing needs. Thanks Greg, Maureen and the team.
April 22, 2020

Great response time. Very friendly and very professional. Took time to explain everything.
April 22, 2020

Using Sullivan for over 10 years. Service has always been great.
April 21, 2020

Great service as usual, using Sullivan for over 10 years.
April 21, 2020

Scott was excellent. He explained everything they would do so we would understand it
April 21, 2020

Very efficient. Never disappoints.
April 20, 2020

Responded within an hour. Diagnosed issue. Presented estimate at a fair price. Did a beautiful job. I highly recommend.
April 20, 2020

Nick did a great job, professional and courteous. I have been using Sullivan for two years and planning to use in future.
April 20, 2020

Ryan was very professional & friendly. He explained everything. His work was excellent replacing a leaking pipe. Thank you.
April 17, 2020

Nick performed our new AC unit. He was quick, efficient and friendly. he gave us information about what we might need to do next and we might need to keep an eye on and I really appreciate his time. Our dog also liked him. ??
April 16, 2020

Prompt service. Technician was knowledgeable, courteous and answered my questions.
April 15, 2020

AGAIN Ryan my tech was professional and knowledgeable and thorough. My experience could not have been better. Scheduling with this company (Kat) was accommodating with a time which was good with my availability..
April 14, 2020

BOTH Ryan and Kat gave me outstanding first rate service! RYAN was professional and knowledgeable and answered all questions I had in detail.
April 13, 2020

I was unable to be at home when Ryan was there, but I did talk to him. I am happy with the service and the explanation of what he did. Thank you
April 11, 2020

The service was timely (same day) and the worker was good, knowledgeable and courteous.
April 8, 2020

Service performed as requested. Good price, friendly and professional employees.
April 8, 2020